1. How do I know which product is best for my home?
Each product listing includes detailed descriptions, size guides, and recommended to help you make an informed decision. If you’re unsure, feel free to contact our customer service team for personalized recommendations!
2. Do you offer international shipping?
Yes! We ship worldwide, so no matter where you are, you can enjoy our pet products. Shipping costs and delivery times may vary based on location, and we provide tracking information so you can stay updated on your order.
3. How do I return an item if I’m not satisfied?
We want you to be completely happy with your purchase. If you’re not satisfied with your item, you can return it within 30 days of receiving it. Please visit our returns page for full details on how to process a return or exchange. The product must be unused and in its original condition.
4. How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Delivery times depend on your location, but standard shipping within the U.S. usually takes 5-8 business days. International orders may take a bit longer. You’ll receive tracking details as soon as your order is shipped.
5. Can I change or cancel my order after placing it?
If you need to make any changes to your order, please contact us as soon as possible. We process orders quickly, so changes or cancellations may not always be possible. However, we will do our best to accommodate your request.
6. Do you offer gift cards?
Yes! Our gift cards are a great way to give the perfect gift to a pet lover. You can purchase them directly on our website, and they’re available in various denominations.
7. Do you offer any discounts or promotions?
We frequently run special promotions, holiday sales, and discounts on selected items. Be sure to sign up for our newsletter or follow us on social media so you don’t miss out on any exciting offers!
8. How can I contact you for further assistance?
If you have any questions, feel free to reach out to us via our Contact Us page, or email us directly at tigranempire@hotmail.com . Our friendly customer service team is always happy to help with any queries you may have!